Feedback & Surveys

School Feedback & Survey Software

Hear from parents, students and staff with structured feedback campaigns and surveys — target any audience, collect anonymous responses, and reply and resolve from one inbox.

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app.classivoerp.com/feedback

The best schools listen on purpose, not by accident. Classivo lets you build a feedback campaign or survey in minutes, send it to exactly the right audience, and gather honest, optionally anonymous responses. Every submission lands in one inbox where your team can reply, move it from open to resolved, and watch the ratings turn into clear reports.

Build any campaign or survey in minutes

Add questions of every type — star ratings, scales, multiple choice and free text — then target parents of a class, all parents, students or staff, set an open window, and choose whether responses are anonymous.

Rating, scale, choice & text questions
Target by audience — parents, students, staff or class
Optional anonymous responses
Set an open and close window

Collect, reply and resolve in one inbox

Ad-hoc feedback and survey submissions flow into a single inbox. Filter by teacher, category or status, reply in a two-way thread, and move each item from open to in-progress to resolved with the full history kept.

One inbox for every submission
Filter by teacher, category or status
Two-way replies with full history
Open, in-progress and resolved workflow

Turn responses into clear insight

See average ratings per teacher and category, response rates, and open versus resolved at a glance. Teachers see only their own anonymised aggregate score, so feedback stays fair and constructive.

Average rating by teacher & category
Response-rate and trend reports
Open vs resolved tracking
Teachers see anonymised aggregates only

Highlights

Everything online feedback & surveys needs

Rating questions

Stars, scales, choices and free text — mix any question type in one form.

Audience targeting

Send to a class, all parents, students or staff — the right people every time.

Anonymous option

Allow anonymous responses per campaign so families answer honestly.

Reply & resolve

Answer in a two-way thread and track each item to resolved.

Feedback reports

Average ratings, response rates and trends by teacher and category.

Answer from the app

Parents and students give feedback straight from the Classivo mobile app.

FAQ

Online Feedback & Surveys — questions schools ask

Can parents give feedback anonymously?

Yes. Anonymous responses can be allowed per campaign, so parents and students can answer honestly. Where a campaign is not anonymous, submissions are linked to the respondent for follow-up.

What kinds of questions can a survey have?

You can mix star ratings, numeric scales, multiple-choice and free-text questions in a single campaign, and target it at parents, students, staff, or the parents of a specific class.

Can teachers see their feedback?

Teachers see only their own anonymised aggregate rating, never individual identities, so feedback stays fair. Admins can filter the full inbox by teacher, category and status.

How do we act on feedback we receive?

Every submission lands in one inbox where your team can reply in a two-way thread and move it from open to in-progress to resolved, with the whole history kept and notifications sent through Communication.

Works together